Onboarding

Welcome. Let us get your site started.

The onboarding form for new GetCarAuctionSites clients. Fill in what you have, submit, and send anything missing later by email or from your client portal.

How the build runs

Four steps to a live site

Step 1

You pay the first monthly invoice

That starts the plan. The build fee is not charged yet.

Step 2

You fill in this form

It takes about 15 minutes. Anything you do not have yet can follow later.

Step 3

One onboarding call

We walk through your answers, fill the gaps, and agree the launch date.

Step 4

We build and launch

Live in 7 days on Run List. The build fee is invoiced only once you have approved the site.

Before you start the form

What is useful to have ready

Current or upcoming run list

Vehicles, run numbers and sale dates you already have set.

Photos, if you have them

Vehicle or lot photos; we can start with placeholders if not ready yet.

Brand basics

A logo and colors if you have them, or we set a simple system for you.

Your current domain, if any

So we can point it at the new site or plan a redirect from your old one.

Fill in what you can now and press submit. Anything you do not have to hand yet can follow later by email or as a ticket in your client portal, and it will not hold up the build.

About the business

Business name, exactly as it should appear

Plan you bought

Main contact

Email for the client portal

Phone shown on the site

Address shown on the site

Leave blank if you do not publish one.

Opening hours

Towns, cities or counties you serve

We build a page for each one, so list them all.

Services and audience

Services to feature, most important first

One per line. Each gets its own page.

Who you most want the site to reach

What makes people choose you over the business down the road?

Sale formats and lanes

Tell us what you run so we build the right lane pages from day one.

Lanes and sale formats you run

Do any of your vehicles carry salvage or rebuilt titles?

Brand and content

Where is your logo?

Vector or a large PNG if you have one. Say so if you need us to set the wordmark.

Brand colours, if you have them

Photography

Current website

We migrate what is worth keeping and redirect the old URLs.

How should the writing sound?

Domain and where enquiries go

Domain

Your plan includes one domain free, registered in your name. Hosting is included too.

The domain, or the name you would like

Where should enquiries land?

We connect by direct API, Zapier or Make.

Who gets notified about a new enquiry?

Anything else

Sites you like, and what you like about them

Anything you definitely do not want

Anything we have not asked about

Missing something? Submit anyway. Send the rest to [email protected] or raise a ticket in your client portal and we will slot it in.

After launch, everything runs through your client portal

You get an account the day the site goes live. From it you request revisions, raise a support ticket for anything that needs attention, send us files, and talk to the team directly. You get 5 revisions a month included, of any size, each completed within 2 to 5 working days. You never need to log in to the website itself.

Questions

Onboarding and domains

What happens on the onboarding call?

One call to walk through your lanes, sale formats, current run list and any existing branding, so we can plan the site structure before building starts. It typically runs under an hour.

Who provides the vehicle photos and condition notes?

You or your inspection team provide the photos and condition details, since that judgment has to come from someone who has looked at the vehicle. We build the layout, fields and page those details display on.

Do I get access to a portal after launch?

Yes. Every client gets a portal on the day the site goes live, used to request revisions, raise support tickets, send files and message the team, all from one place.

Is a domain included?

Yes, one domain is registered in your name for as long as your plan stays active, or we point an existing domain you already own at no extra charge.

What happens to the domain if I cancel?

A domain registered in your name stays yours; you retain control of it after cancellation. If we pointed an existing domain you owned, nothing changes on your end.